Contact information
Medicaid has a one-year filing limit from the date of the service. However, the managed care organizations that contract with physicians to pay for Medicaid services have stricter filing limits. Contact other carriers for their exact filing limit guidelines.

Family and Social Services Administration
(317) 233-4454
www.in.gov/fssa

Office of Medicaid Policy and Planning (OMPP) Managed Care Staff
http://www.in.gov/fssa/3441.htm#12

Mailing Address:
      MS-07
      Office of Medicaid Policy and Planning, FSSA
      (Staff Person’s Name)
      402 W. Washington St.
      Indianapolis, IN 46204-2739

General Phone Number: (317) 233-8800
General Fax Number:  (317) 232-7382
E-mail Address: managedcare@fssa.in.gov

EDS Managed Care Staff
EDS
(317) 488-5000
Fax: (317) 488-5020
www.indianamedicaid.com
 
Other Important Numbers:
AVR System: (317) 692-0819 or (800) 738-6770
EDS Customer Assistance: (317) 655-3240 or (800) 577-1278
EDS Third-Party Liability: (317) 488-5046 or (800) 457-4510
Electronic Solutions Help Desk: (317) 488-5160 or (877) 877-5182
Electronic Solutions E-mail: INXIXElectronicSolutions@eds.com
Hoosier Healthwise Package C Payment Line: 1-866-404-7113 (toll-free)
Package C Payment Mailing Address:
      Hoosier Healthwise
      P.O. Box 3127
      Indianapolis, IN 46206-3127

Health Care Excel (HCE)
General Phone Number: (317) 347-4500
General Fax Number: (317) 347-4567
Surveillance and Utilization Review: (317) 347-4527 or 1-800-457-4515 (toll free)
Mailing Address:
      Health Care Excel
      Surveillance and Utilization Review
      P.O. Box 531700
      Indianapolis, IN 46253-1700

Provider and Member Concern Line (fraud and abuse): (317) 234-7598 or (800) 457-4515.