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Professional development
Professional development course catalog
Welcome to the ISMA's online professional development course catalog.

As the largest Indiana physician organization, ISMA can provides you and your employees with cost-effective, easy to use resources, tools and professional development.

Why spend money on professional development for the staff?

Here’s why professional development remains strategically important to your practice:

  • CPT and ICD-9-CM codes change yearly, and incorrect coding leads to denied claims.
  • Claim denials reduce revenue through delayed payments, no payments at all, and lost staff time attempting to secure reimbursement.
  • Employees who understand their role within the medical practice exhibit more self-confidence and make better employees.
  • Confident employees do the extra research needed to get claims paid correctly by insurance companies, and don’t accept denials without pursuing payment.
  • A thorough understanding of Medicaid and Medicare rules prepares staff to ask the hard questions and better educate patients.
  • Training staff to interact positively leads to satisfied patients who won’t jump to another practice.
Professional development materials
General Information
Online Registration
Medical Business Specialist Certification Program


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