Medical office reimbursement continues to decline. Fewer dollars are available for staff resources like coding books and education.
Why spend money on professional development for the staff?
Here’s why professional development remains strategically important to your practice:
CPT and ICD-9-CM codes change yearly, and incorrect coding leads to denied claims.
Claim denials reduce revenue through delayed payments, no payments at all, and lost staff time attempting to secure reimbursement.
Employees who understand their role within the medical practice exhibit more self-confidence and make better employees.
Confident employees do the extra research needed to get claims paid correctly by insurance companies, and don’t accept denials without pursuing payment.
A thorough understanding of Medicaid and Medicare rules prepares staff to ask the hard questions and better educate patients.
Training staff to interact positively leads to satisfied patients who won’t jump to another practice.
The ISMA Practice Advisors look forward to meeting you at the 2007 seminars, connecting faces to the names of your staff who call with questions or business office concerns.
